| Dear Sirs,
Please accept my most sincere apologies for writing too late. It just happened that the professional commitments got better of me apart from my laziness (to some extent) and hence the delay. Please accept my heartiest congratulations on successfully conducting the subject course held between 8th and 10th March, 2008 at Pune.
When I talk about the success of the course, it does not only mean the success rate of the certification but the way it was conducted has enriched every participant's professional life regardless of his/her score in the certification examination.
In my opinion, the high points of this course were the atmosphere, a very neatly and comprehensively prepared course material, expertise & experience of the faculty (the interactive way in which he had conducted the course had been the highest contributor), the course management and facilitation. With each aspect of the course (including time) managed successfully, it is very difficult to rate this course on any scale of CUSTOMER DELIGHT (it would certainly be higher than 9 out of 10).
With a deep sense of pride, I can say that it had been my privilege to have attended this course.
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